Opportunity Links, Booking Bug, and Improvement and Efficiency West Midlands (IEWM) are pleased to announce at today’s NCAS conference, the formation of a new partnership to support the development of an innovative software solution for the social care transformation agenda.
By April 2011, 30% of people who are eligible for social care should be receiving this in the form of an individual budget. It is expected that a significant number of these budget holders will seek to directly recruit Personal Assistants to deliver their domiciliary care.
One of the biggest challenges for the personalisation of Adult Social Care is the development of transactional online marketplaces for service users. In particular, supporting the expected growth of markets for independent Personal Assistants requires timely and accurate scheduling information to be available to the public. This challenge is reflected as a priority in the West Midlands Joint Improvement Partnership business plan.
The partnership will focus on supporting local government to create online marketplaces for Personal Assistants and other bookable services, through integration of Opportunity Links’ flagship information management system, evince, with Booking Bug’s robust technology platform. IEWM will build upon its existing analysis of Personal Assistant registers to shape the design process, ensuring the needs of social care budget holders and local government are represented
Matt Bowsher, Regional Transformation Lead of IEWM, said “This partnership will provide a valuable opportunity to exchange ideas and shape a solution that reflects the needs of the public and professionals alike. In an increasingly challenging financial climate we welcome the opportunity to co-produce without the need for financial investment.”

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